“So huge shout out to Tina!! She has been an amazing help to all of the cranberry team!!!! Thank you Tina for not only helping the new designers to grow, with volumetrics cutting and highlights!!!! But also helping guest services transition over to the new computer system.”
CRN Salon Leader Kris shares… “I just wanted to give a huge kudos to Crystal for organizing the front desk for the launch of the new computer program. We are so organized because of her. She has made today so smooth and easy for us!!!! So big shout out to Crystal!!! You are amazing!!!”
“I wanted to share that the Siena Desk is doing a fabulous job booking & educating healthy hair treatments over the phone. We have found that when the timing allows, a simple question of “how do you feel about the condition of your hair?” opens a discussion with the guest. We are then able to quickly and efficiently go over “this month’s special” of the Root to End Therapy Treatment.
The simple statement of “Healthy Hair starts with a healthy scalp” is proving to make a huge impact in getting guests interested in the service. We also have an intriguing display in our waiting area with bullet points about the service. While guests are waiting for their designer, the guest services team is able to suggest looking over the display. This helps the designer get the conversation going about scheduling future treatments.
It’s all about energetically informing the guest of their styling potential without being overbearing. Below is a little snip of what we’re using…”
Using powerful organic nutrition with Probiotic enzymes, it gently exfoliates the scalp to transform all hair textures and scalps. This super-charged intensive treatment helps deeply repair, hydrate & strengthen hair while nourishing and stimulating the scalp. ★Color is protected ★ ★Strength is infused ★ ★Shine is restored ★
$45 = 30 minute service including a deep scalp massage.
Had to share the vibes at The Block lately! Our Team is enhancing and building their books like I’ve never seen before!! Not only are our numbers growing daily, we are having a lot of fun while growing! For the month of August, we are having a contest to focus on BAH and Enhancements.
Paige is taking the lead so far with BAH and Mickaela is taking the lead in Enhancements! Our Team LOVES a little friendly competition, so the vibe in here has been great!! We are so grateful and excited as well for our Grand Opening coming soon!!!!
I wanted to thank Southside Salon for welcoming me the way they have the past few Wednesdays. Working with Tracy, Breanna and Nikki has been such a great experience! Even after the first shift, I already felt like I worked there for years! They welcomed me with such positivity and big smiles and they are the most helpful crew to work with!
Even after 20 years of experience, the thought of working in another salon, other than your home salon, can be intimidating. In all honesty, the moment I walked in and was greeted with those huge smiles, it felt like my home salon!
Thank you ladies for making it such a fun, team driven and positive work experience! And a huge shoutout to Kristen for reaching out and welcoming me into her work family!
Just heard from Dani, she shares, “Huge shoutout to Regina! She created a game for the month of February for BAH. Each time you educate a product you receive a rose to put in these cute vases she made for our stations! The game is a hit and we had a lot of fun with it!! Here is the pic of the flowers! And of course, I’m sure you can tell by the amount of flowers this is Paige’s station! Her amount can’t even fit in the vase!!” All 3 of you are AMAZING!!!! Thank you, Dani for sending all of this, thank you Regina for your smart and super creative game to get products going, and thank you Paige for your amazing product education and inspiration! Way to go ladies! ~ Nikki
Lots of Philip Pelusi Product LOVE at West this month! Check out these fun pics from the Westmoreland “Valentine’s Day themed scoreboard”! I checked in with West Product Specialist Andrea, she shared “We put this together to track our team’s sales!” They are focusing on products and specifically the P2 Smart Styling Treatments during the month of February! Way to go Andrea!! Thank you for all you do! ~ Nikki
Congratulations to Product Specialist Andrea for her incredible workshop presentation! Rosemary shares, “Andrea did a fantastic job at our workshop getting the staff pumped for our upcoming Smart Styling sale! She re-educated the staff on all of the wonderful uses of each product and how there’s something for everyone in our smart styling line! She had the staff talk about their favorite products and what their favorite aspect of that product is. It was great to see the staff sharing their favorite things, some of them the rest of us had never thought about! Way to go Andrea!” Wow, thanks Rosemary for sharing this amazing feedback! I checked in with Andrea, she shares, “Westmoreland is focusing on Beauty at Home in the month of February. We had a round table discussion at our workshop. And we re-educated Smart Styling Products and shared usage and benefit tips.” Thank you, Andrea for all you do as a Product Specialist! Thank you too Rosemary for sharing this with us and for this fabulous photo! ~ Nikki
Hot off the presses! Ann just reported this incredible Positivity Report about Karly, Product Specialist and Stylist at SSC saying, “I wanted to share a story about our fabulous Rising Star, Karly. I asked her to come in today early to be an opening for us to take any walk-in guests. She graciously agreed knowing there were no guests currently scheduled on the book for her. A guest walked in for a brow wax service and it was given to Karly. While waxing her brows, Karly started a consultation with the guest and added on a single application of color, color lock and a Volumetric Haircut. What a great example of what a guest can expect when walking in, that we will ask about other services you may be interested in and accommodate you to the best of our abilities. GREAT JOB KARLY, You ARE a Force for Change!” AGREE!! So very proud of you Karly!!! You are truly a Philip Pelusi Rising Star!!! And thank you Ann for the big brag about Karly! ~ Nikki